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Rafiqoh Fitriani | Portfolio

Designing Learning Systems at Scale.

Helping tech platforms and global teams bridge the gap between complex products and user proficiency. Former ByteDancer specializing in L&D migration and digital onboarding.

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Core Professional Domains

Strategic pillars for organizational growth and learning excellence.

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Instructional Design

End-to-end curriculum development focusing on retention and scale.

  • Digital onboarding for 12k+ staff.
  • Bite-sized microlearning systems.
  • Instructor-led to e-learning migration.
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Trust & Safety

Policy governance and quality assurance for content moderation.

  • 99% QA accuracy benchmark.
  • Global policy localization.
  • Sensitivity training frameworks.
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SEO & Web Dev

Building high-performance content hubs with technical SEO.

  • WordPress ecosystem management.
  • Technical SEO audits.
  • Content team training.
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Digital Marketing

Connecting products to people through organic and paid growth.

  • 100% organic visibility growth.
  • Full-funnel campaign strategy.
  • Data-driven market analysis.

Interactive Prototypes

Hands-on SCORM modules and digital learning experiences.

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Module Prototype: Tech Onboarding

An interactive course designed to reduce ramp-up time for new platform moderators.

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Gamified Assessment

Storyline-based assessment featuring real-world scenario branching and feedback loops.

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Strategic Case Studies

Evidence-based solutions for complex operational challenges.

Scaling Trust & Safety

How we standardized moderation training across three global regions at ByteDance.

The QA Framework

Implementing a unified scoring model for high-stakes global content review operations.

Corporate Enablement

Developing instructor-led workshops transformed into scalable digital assets.

Learning Migration

Optimizing onboarding efficiency by converting ILT sessions into microlearning tracks.

Latest Writing

Non-work stuffs, life, ideas, and things I’m figuring out.

Technical Toolkit & Competencies

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Education Strategy

Customer Ed StrategyCurriculum Architecture Agile Learning DesignTNA Performance ConsultingVendor Management
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Content Development

Articulate Storyline 360Adobe Premiere Pro CamtasiaFigma (UI/UX) Scriptwriting
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Ops & Technology

Ecosystem AdminSCORM / xAPI User ManagementHTML5/CSS JSON/API ConceptsGenerative AI
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Data & QA

Root Cause AnalysisQA Feedback Loops Error Trend Analysis

Let’s Build Something Together

Ready to discuss your next learning project or enablement strategy?

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